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rcms

RCMS - Retailer Contact Management System

A unique contact management solution offered as a service to Agri Enterprises. It helps connect with retailers throughout the year with a targeted approach.

Key Features

Build Retailer Database
By connecting with retailers, this solution enables the compilation of a complete database of retailers.

Identify Targeted Retailers
The solution identifies targeted retailers based on geography, crops and seasons.

Voice Calls in Local Languages
The solution sends voice call campaigns in the local language to retailers, thereby improving customer experience, and achieving good responses to the communication.

Benefits

Keep retailers posted on new product launches, product usage and instructions, and product schemes

Send SMS and call center based campaigns

Connect with retailers anytime, anywhere

Locate, know, contact retailers and analyze data, thereby gaining helpful insights

Schedule contact programs round the year

Improve customer experience and retain existing customers