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FaRMTalk - Farmer Contact Management System

FaRMTalk is a contact management solution designed for farmers. It helps connect with the farmers throughout the year with a targeted approach. This farmer contact management software provides users with a robust technology platform to record and broadcast voice calls quickly, and sends SMSs to customers. It enables communication in local and regional languages with farmers or rural people.

Key Features

Build Farmer Database
The solution helps connect to farmers, therefore enabling enterprises to compile a complete database of farmers.

Identify Targeted Farmers
This farmer contact management software allows the identification of targeted farmers based on geography, crops and seasons.

Voice Calls in Local Languages
The farmer contact management software can send voice call campaigns in local language to farmers, thereby improving customer experience, and getting good responses to the communication.

Complete Reporting Mechanism
It enables a complete-reporting mechanism to check how many customers listened to the call and the response that has been achieved as an outcome.

Digital Library
The solution provides a digital library facility that stocks standard voice messages, for both voice calls and SMS templates.


Benefits

Keep farmers posted on new product launches, product usage and instructions, and product schemes

Connect with farmers anytime, anywhere as a large percentage of the rural population has a mobile phone

Locate, know, contact and analyze, thereby providing helpful insights

Schedule contact programs round the year

Create a go-to-market plan based on real time market and geographic data inputs

Improve customer experience, enabling the company to retain its existing customers

Better chances of capturing a non-captive customer